Terms and Conditions

Effective Date: April 2025

Welcome to Careovr. These Terms and Conditions ("Terms") govern your access to and use of our website and services, available at Careovr. By accessing or using our platform, you agree to comply with and be legally bound by these Terms. Please read them carefully before using any of our services.

1. Introduction

Careovr is a comprehensive digital healthcare platform designed to connect users with doctors, hospitals, caregivers, blood donors, and other healthcare services. It also allows users to order medicines, book ambulances, and access other health-related resources. These Terms apply to all users, including but not limited to patients, caregivers, doctors, ambulance providers, hospitals, and donors.

2. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use Careovr. By using the platform, you represent and warrant that you meet these requirements and that all registration information you submit is truthful and accurate.

3. Account Registration

• Personal Account: Certain features may require you to create an account. You agree to maintain accurate, complete, and updated account information.
• Professional Accounts: Healthcare professionals and service providers must submit valid identification and licensing information, which we may verify before approving their profiles.
• Account Security: You are responsible for all activity under your account. Notify us immediately in case of unauthorized use or suspicious activity.

4. Services Offered

Careovr provides the following services:

• Appointment Booking: Book appointments with verified doctors or hospitals for online or offline consultations.
• Caregiver Services: Connect with qualified caregivers for home care and elder care support.
• Blood Donation Network: Access a network of blood donors during medical emergencies.
• Pharmacy Services: Order medicines and wellness products with doorstep delivery.
• Ambulance Booking: Schedule reliable emergency or non-emergency ambulance services quickly and securely.

5. User Responsibilities

• You agree to use Careovr in compliance with all local laws and regulations.
• You must not misuse the platform through unauthorized access, spam, malware, or by impersonating others.
• Professionals must keep their credentials up to date. Misrepresentation may result in account suspension.
• Blood donors must provide accurate health information and follow national donation guidelines.

6. Payments and Fees

• Users may be required to pay for services like doctor consultations, ambulance bookings, or pharmacy orders through secure payment gateways.
• Professionals agree to any applicable fees, commissions, or payment terms as communicated during onboarding or updated from time to time.
• Refunds, if applicable, are processed as per our Refund Policy.

7. Content Ownership and Licensing

• All content, trademarks, and materials on the platform are owned by Careovr or licensed to it, protected under intellectual property laws.
• Users grant Careovr a non-exclusive, worldwide, royalty-free license to use content shared on the platform for the purpose of delivering services.

8. Privacy

Our collection and use of your personal information are governed by our Privacy Policy. By using the platform, you agree to the practices described therein.

9. Termination

• User Termination: You may delete your account at any time. We may suspend or terminate your account if you violate these Terms or misuse the platform.
• Professional Termination: Healthcare professionals may terminate their services after completing all pending obligations to users.

10. Limitation of Liability

To the maximum extent permitted by law, Careovr and its affiliates will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.

11. Indemnification

You agree to indemnify and hold harmless Careovr, its employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the platform or violation of these Terms.

12. Modifications to Terms

We reserve the right to update these Terms at any time. Significant changes will be communicated via email or posted prominently on the website. Continued use of the platform after changes indicates acceptance.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes will be resolved through arbitration in accordance with Indian law.

14. Contact Information

For any queries regarding these Terms, please contact us:

Zoftics Co.
Email: careovr@gmail.com